Terms of Service
These Terms of Service apply to all users and businesses using the **Rezo online reservation platform**. By using the platform, you are deemed to have accepted these terms.
1. Service Description
Rezo provides **reservation intermediary services** between users and restaurants, cafes, bars, and other venues. Rezo is not a direct service provider.
2. User Obligations
- Reservations must be made with accurate and up-to-date information.
- Fake, misleading, or abusive reservations are prohibited.
- Reservation cancellations and changes are subject to venue policies.
3. Venue Responsibility
Reservation confirmation, cancellation, and service quality are entirely the responsibility of the relevant venue. Rezo provides only the digital infrastructure.
4. Account Suspension
Rezo reserves the right to temporarily or permanently close user or business accounts that violate the Terms of Service.